Growth Systems
I look at the complete customer journey (lead generation, purchase, onboarding, delivery, retention and the next offer) and connect the platforms, processes and touchpoints so they work together consistently.
Naj Capal
Najmah Capal — Filipino Funnel & Systems Builder, AI & Automation Specialist
I help course creators, coaches and growing online businesses build the systems behind their growth: sales funnels, course launches, CRM automation and practical AI workflows, connected so they work as one.
I build in Kajabi, Systeme.io and GoHighLevel, and I use Claude, ChatGPT, Codex and Lovable to create AI tools that take repetitive work off your team's plate.
If you can explain the vision, I can map what's needed, build it, and help your team run it.
hello@launchremedy.com
THE ROLE I'M LOOKING FOR
My ideal position sits between strategy, implementation, and operations. I work with founders and leadership teams to translate ideas and business goals into practical systems, I can plan the work, build the infrastructure, coordinate execution, review performance, and improve what isn't working.
Depending on the company, this position may be called:
I'm not limited to a particular title or platform. I'm looking for a position where I can contribute beyond individual tasks and take meaningful ownership of how the business grows and operates.
Tools I build with
THE STACK
CRM, pipelines and automation
Courses and memberships
Funnels and lean launches
Ecommerce
I'm not limited to this list. I learn new platforms quickly and work comfortably inside an existing tech stack.
I look at the complete customer journey (lead generation, purchase, onboarding, delivery, retention and the next offer) and connect the platforms, processes and touchpoints so they work together consistently.
Funnels planned around the offer, audience and customer journey: professional, clear about the offer, and built to guide each person to the next step.
The follow-up that decides whether a lead becomes a customer, built to run without anyone remembering.
Practical workflows built with Claude, ChatGPT and Codex that improve how a business operates.
Planning through post-launch review, so a launch becomes a repeatable system rather than an event.
The unglamorous layer that decides whether everything else holds together.
I review performance to see what's working, where customers drop off, and what to improve next. Depending on the project, I review:
Then I recommend and implement practical fixes: adjusting a page, improving follow-up, repairing a workflow, changing segmentation, simplifying a process, or flagging a larger gap in the customer journey.
Hands-on experience building and managing complete systems inside GoHighLevel.
Turning social engagement into organized follow-up:
I use Claude, Codex, Lovable and ChatGPT to build practical AI systems that improve how a business runs. I don't use AI just to produce more content. I use it to solve operational problems, cut repetitive work, and give teams better ways to complete everyday processes. That can include:
Many teams lose hours copying information between platforms, preparing repetitive updates, hunting for documents, sorting requests, or repeating the same manual steps for every customer. I turn those processes into clearer, faster workflows:
Finding bottlenecks · Mapping the current process · Removing unnecessary steps · Connecting disconnected tools · Automating repetitive actions · Building AI-assisted workflows · Creating internal tools for recurring tasks · Documenting the new process · Training the team · Reviewing results and refining
01
Identify the bottleneck, then map the process as it actually runs today rather than how it is supposed to.
02
Remove unnecessary steps and connect the tools that were never talking to each other.
03
Automate the repetitive actions and build the AI-assisted workflows around them.
04
Create the internal tools the process needs, then document the improved version.
05
Train the team, review the results, and refine until it holds without supervision.
The result isn't another tool added to the stack; it's a better process. With repetitive work handled, your team can focus on customer experience, new offers, strategic decisions, relationships and growth.
Email me →
Also: supporting the development of recurring-revenue offers, and maintaining a clean and reliable backend.
I can follow an established strategy and execute it accurately. I can also assess your current setup, find what's missing, and propose a practical plan.
I'm a hands-on builder, and I contribute beyond completing assigned tasks. I can help you:
Before building, I look at the offer, customer journey, team, platforms and business goal, so the system supports the whole business rather than one isolated problem.
I don't need every project broken into small instructions. Give me the goal, resources and constraints, and I'll map the work, find the missing pieces and move it forward.
When I see a bottleneck, missed opportunity or weak customer experience, I raise it with a practical recommendation focused on revenue, efficiency, delivery or customer experience.
I can discuss priorities with leadership, turn decisions into a plan, and build the pages, workflows, integrations and documentation myself.
After launch, I review results and adjust. Funnels, launches and workflows should keep improving based on how customers actually use them.
Clear naming conventions, reusable templates, documented workflows and QA processes make systems easier to manage, delegate and expand.
Pages, forms, payments, triggers, tags, email links, personalization fields, integrations and mobile layouts, because "published" and "working properly" aren't always the same thing.
A few things you won't find in my portfolio.
My newsletter is called Pixels in Progress. The pixel is me, the smallest unit, still a work in progress. I write about going from builder to solo founder, and what launching really looks like.
Filipino, working with clients worldwide. Most of my clients are in the US and UK, so I've become very good at planning launches across time zones (and at reading "EOD" three different ways).
I build my own tools for fun. Most of my favorite automations started as "there has to be a faster way to do this" on a Tuesday night. You'll find me building in public on Threads as @najbuilds.
WHAT PEOPLE SAY
Worked with before.
Tamber Belshaw“Naj has been an amazing asset to our team! She designs beautiful pages in both Kajabi and Systeme.io. As an agency owner I've worked with dozens of designers and it's so important to find someone who not only can complete the tasks but takes the initiative that Naj does! I highly recommend her for project management and design work.”
Lindsay Stead“Naj has an excellent eye for design and the ability to bring websites to life; she has been key in taking websites and breathing new life into them quickly and reliably. Her extensive skills and industry knowledge make her a key asset to the team, and we collectively look to her for her expertise, experience, and guidance with tech-based projects. I highly recommend Naj!”
Anna Comerford“Najmah is amazing to work with. She is efficient, competent and communicates clearly. She has great skills; is warm & friendly & she helped me reach my goals. I appreciated the wonderful support she gave me!”
Rachel Lawson“I worked with Naj on several design-related projects and really appreciated the creativity, speed and clarity she brought to her work. She designed my website as well as presentations and client-facing PDFs, all of which were visually appealing and looked professional. In my experience, Naj shines in well-scoped, creative projects where strong design execution is needed.”
If you need someone who can understand the vision, organize the work, build the infrastructure and improve it using real performance data, let's talk.
I want to become a trusted partner who understands the business, keeps important projects moving, and improves the systems supporting its growth.
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