AVAILABLE FOR LONG-TERM WORK

Hi, I'm Naj.

Naj Capal

Naj Capal

Najmah Capal — Filipino Funnel & Systems Builder, AI & Automation Specialist

I help course creators, coaches and growing online businesses build the systems behind their growth: sales funnels, course launches, CRM automation and practical AI workflows, connected so they work as one.

I build in Kajabi, Systeme.io and GoHighLevel, and I use Claude, ChatGPT, Codex and Lovable to create AI tools that take repetitive work off your team's plate.

If you can explain the vision, I can map what's needed, build it, and help your team run it.

hello@launchremedy.com

THE ROLE I'M LOOKING FOR

Long-term ownership of digital growth systems, and the operations supporting them.

My ideal position sits between strategy, implementation, and operations. I work with founders and leadership teams to translate ideas and business goals into practical systems, I can plan the work, build the infrastructure, coordinate execution, review performance, and improve what isn't working.

Depending on the company, this position may be called:

  • Digital Growth Systems Integrator
  • Growth Operations Manager
  • Marketing Operations Manager
  • Digital Operations Manager
  • Systems & Automation Lead
  • Launch Operations Lead
  • Technical Project Manager

I'm not limited to a particular title or platform. I'm looking for a position where I can contribute beyond individual tasks and take meaningful ownership of how the business grows and operates.

Tools I build with

  • GoHighLevel
  • Kajabi
  • Systeme.io
  • Shopify
  • ClickFunnels
  • WordPress
  • Claude
  • ChatGPT
  • Codex
  • Lovable
  • ManyChat
  • Zapier
  • Make
  • Klaviyo
  • Stripe
  • Airtable
  • Canva
  • Google Workspace
  • GoHighLevel
  • Kajabi
  • Systeme.io
  • Shopify
  • ClickFunnels
  • WordPress
  • Claude
  • ChatGPT
  • Codex
  • Lovable
  • ManyChat
  • Zapier
  • Make
  • Klaviyo
  • Stripe
  • Airtable
  • Canva
  • Google Workspace

THE STACK

Platforms I work with

GoHighLevel

CRM, pipelines and automation

Kajabi

Courses and memberships

Systeme.io

Funnels and lean launches

Shopify

Ecommerce

I'm not limited to this list. I learn new platforms quickly and work comfortably inside an existing tech stack.

WHAT I BRING

Six areas I build and own.

Most engagements touch several of these. They are not separate services, they are parts of the same system.
01

Growth Systems

I look at the complete customer journey (lead generation, purchase, onboarding, delivery, retention and the next offer) and connect the platforms, processes and touchpoints so they work together consistently.

02

Sales funnels

Funnels planned around the offer, audience and customer journey: professional, clear about the offer, and built to guide each person to the next step.

In practice
Lead magnets
Webinars
Sales page
Applications
Checkout
Order bumps
03

Marketing Automation

The follow-up that decides whether a lead becomes a customer, built to run without anyone remembering.

In practice
CRM pipelines, lead routing and segmentation
Email nurture and sales follow-up
Appointment reminders and no-show follow-up
Onboarding and abandoned-cart recovery
Review requests and reactivation
Conditional workflow logic and internal notifications
04

AI Systems

Practical workflows built with Claude, ChatGPT and Codex that improve how a business operates.

In practice
AI assistants and internal tools
Lead-processing and qualification systems
Content research and production workflows
Automated reporting and data summaries
Custom automations for specific functions
Human judgment and quality control stay central
05

Launch Management

Planning through post-launch review, so a launch becomes a repeatable system rather than an event.

In practice
Timeline, assets and page builds
Platform setup and automation
Testing and quality control
Launch-week support and monitoring
Post-launch review and improvements
Documentation so it can run again
06

Digital Operations

The unglamorous layer that decides whether everything else holds together.

In practice
Project planning and team coordination
Process documentation and SOPs
Platform organization and naming conventions
QA and timeline management
System maintenance and reporting
Continuous process improvement
PERFORMANCE & OPTIMIZATION

A project isn't finished because it's been published.

I review performance to see what's working, where customers drop off, and what to improve next. Depending on the project, I review:

WHAT I REVIEW
  • Landing-page conversion rates
  • Traffic, lead sources and cost per lead
  • Email open and click rates
  • Webinar registration and attendance
  • Sales conversion and checkout abandonment
  • Order-bump and upsell performance
  • Pipeline movement
  • Appointment booking and show rates
  • Onboarding, retention and repeat purchases
  • Workflow errors and operational delays
  • Revenue by offer or campaign

Then I recommend and implement practical fixes: adjusting a page, improving follow-up, repairing a workflow, changing segmentation, simplifying a process, or flagging a larger gap in the customer journey.

DEEPEST PLATFORM

GoHighLevel expertise

Hands-on experience building and managing complete systems inside GoHighLevel.

Account & CRM setup
  • Full sub-account setup and backend organization
  • Pipelines, opportunity stages and reporting
  • Calendars, appointments, forms and surveys
  • Tags, custom fields and segmentation
  • Workflow architecture and snapshots
  • Naming conventions that survive handover
Funnels & websites
  • Landing pages, lead magnet and webinar funnels
  • Sales pages, checkout flows and order forms
  • Upsells, downsells and thank-you pages
  • Membership areas
  • Mobile optimization and conversion tracking
  • Full funnel testing before anything goes live
Automation
  • Lead routing and nurture sequences
  • Sales follow-up and appointment reminders
  • No-show follow-up and reactivation
  • Onboarding and review requests
  • Abandoned-cart recovery
  • Conditional workflow logic and internal notifications
AI inside GoHighLevel
  • Native conversation AI
  • Lead qualification
  • Personalized follow-up
  • Internal assistance for the team
  • Custom Claude integrations
ManyChat & social automation

Turning social engagement into organized follow-up:

  • Instagram content → ManyChat conversation → lead capture → GoHighLevel → segmentation → email nurture → offer
01 STRATEGY + DESIGN
02 SYSTEMS + AUTOMATION
03 SETUP + HANDOVER
AI-POWERED WORKFLOWS

AI-powered workflows & business tools

I use Claude, Codex, Lovable and ChatGPT to build practical AI systems that improve how a business runs. I don't use AI just to produce more content. I use it to solve operational problems, cut repetitive work, and give teams better ways to complete everyday processes. That can include:

01 BUILD 01

AI agents for specific business functions

02 BUILD 02

Internal dashboards and business tools

03 BUILD 03

Lead qualification and processing systems

04 BUILD 04

AI-assisted customer support workflows

05 BUILD 05

Content research and production systems

06 BUILD 06

Automated reporting and data summaries

07 BUILD 07

Knowledge bases and internal assistants

08 BUILD 08

Project intake and task-routing workflows

09 BUILD 09

Client onboarding and fulfillment tools

10 BUILD 10

Quality-control and review processes

IMPROVING THE WAY TEAMS WORK

A better process, not just a faster one.

Many teams lose hours copying information between platforms, preparing repetitive updates, hunting for documents, sorting requests, or repeating the same manual steps for every customer. I turn those processes into clearer, faster workflows:

Finding bottlenecks · Mapping the current process · Removing unnecessary steps · Connecting disconnected tools · Automating repetitive actions · Building AI-assisted workflows · Creating internal tools for recurring tasks · Documenting the new process · Training the team · Reviewing results and refining

01

Find it

Identify the bottleneck, then map the process as it actually runs today rather than how it is supposed to.

Step 01 of 05

The result isn't another tool added to the stack; it's a better process. With repetitive work handled, your team can focus on customer experience, new offers, strategic decisions, relationships and growth.

Email me →
01 STRATEGY + DESIGN
02 SYSTEMS + AUTOMATION
03 SETUP + HANDOVER
MORE THAN IMPLEMENTATION

I can follow an established strategy, or evaluate the current setup and propose one.

Also: supporting the development of recurring-revenue offers, and maintaining a clean and reliable backend.

Translate business goals into clear projects and priorities

Spot gaps in the customer journey

Manage launch and implementation timelines

Coordinate work between team members

Review performance data and recommend improvements

Build and document repeatable processes

Improve customer onboarding and delivery

Reduce unnecessary manual work

Organize disconnected platforms

Turn one-time campaigns into evergreen systems

Develop recurring-revenue offers

Keep a clean, reliable backend

I can follow an established strategy and execute it accurately. I can also assess your current setup, find what's missing, and propose a practical plan.

HOW I WORK

More than implementation

I'm a hands-on builder, and I contribute beyond completing assigned tasks. I can help you:

01 · I start with the bigger picture

Before building, I look at the offer, customer journey, team, platforms and business goal, so the system supports the whole business rather than one isolated problem.

02 · I take ownership

I don't need every project broken into small instructions. Give me the goal, resources and constraints, and I'll map the work, find the missing pieces and move it forward.

03 · I bring ideas and solutions

When I see a bottleneck, missed opportunity or weak customer experience, I raise it with a practical recommendation focused on revenue, efficiency, delivery or customer experience.

04 · I combine strategy and implementation

I can discuss priorities with leadership, turn decisions into a plan, and build the pages, workflows, integrations and documentation myself.

05 · I use performance data

After launch, I review results and adjust. Funnels, launches and workflows should keep improving based on how customers actually use them.

06 · I build for consistency

Clear naming conventions, reusable templates, documented workflows and QA processes make systems easier to manage, delegate and expand.

07 · I test my work

Pages, forms, payments, triggers, tags, email links, personalization fields, integrations and mobile layouts, because "published" and "working properly" aren't always the same thing.

Off the clock

A few things you won't find in my portfolio.

  • 01 THE NEWSLETTER

    My newsletter is called Pixels in Progress. The pixel is me, the smallest unit, still a work in progress. I write about going from builder to solo founder, and what launching really looks like.

  • 02 ACROSS TIME ZONES

    Filipino, working with clients worldwide. Most of my clients are in the US and UK, so I've become very good at planning launches across time zones (and at reading "EOD" three different ways).

  • 03 AFTER HOURS

    I build my own tools for fun. Most of my favorite automations started as "there has to be a faster way to do this" on a Tuesday night. You'll find me building in public on Threads as @najbuilds.

WHAT PEOPLE SAY

Worked with before.

Tamber Belshaw

“Naj has been an amazing asset to our team! She designs beautiful pages in both Kajabi and Systeme.io. As an agency owner I've worked with dozens of designers and it's so important to find someone who not only can complete the tasks but takes the initiative that Naj does! I highly recommend her for project management and design work.”

Agency owner
Lindsay Stead

“Naj has an excellent eye for design and the ability to bring websites to life; she has been key in taking websites and breathing new life into them quickly and reliably. Her extensive skills and industry knowledge make her a key asset to the team, and we collectively look to her for her expertise, experience, and guidance with tech-based projects. I highly recommend Naj!”

Business Coach + Mentor
Anna Comerford

“Najmah is amazing to work with. She is efficient, competent and communicates clearly. She has great skills; is warm & friendly & she helped me reach my goals. I appreciated the wonderful support she gave me!”

Rachel Lawson

“I worked with Naj on several design-related projects and really appreciated the creativity, speed and clarity she brought to her work. She designed my website as well as presentations and client-facing PDFs, all of which were visually appealing and looked professional. In my experience, Naj shines in well-scoped, creative projects where strong design execution is needed.”

Nutritesse
GROWTH
Growth systems, marketing operations and automation.
LAUNCHES
Launches, digital products and evergreen systems.
OPERATIONS
Project and team coordination, process improvement.
REPORTING
Performance reporting and data-led adjustments.
Looking for someone who can own the systems behind your growth?
THE OPPORTUNITY I'M LOOKING FOR

Looking for someone who can own the systems behind your growth?

If you need someone who can understand the vision, organize the work, build the infrastructure and improve it using real performance data, let's talk.

I want to become a trusted partner who understands the business, keeps important projects moving, and improves the systems supporting its growth.