Privacy Policy

When you visit or use our website, certain information may be collected automatically through your browser, device, Shopify, analytics tools, cookies, and similar technologies.

This may include your IP address, browser type, device type, operating system, referring page, pages viewed, time spent on the site, general location derived from your IP address, shopping activity, and interactions with our website.

We use this information to operate the website, understand how visitors use Launch Remedy, improve performance, detect technical issues, and help protect our store from fraud or misuse.

When you visit or use our website, certain information may be collected automatically through your browser, device, Shopify, analytics tools, cookies, and similar technologies.

This may include your IP address, browser type, device type, operating system, referring page, pages viewed, time spent on the site, general location derived from your IP address, shopping activity, and interactions with our website.

We use this information to operate the website, understand how visitors use Launch Remedy, improve performance, detect technical issues, and help protect our store from fraud or misuse.

Launch Remedy may use cookies, pixels, analytics tools, local storage, and similar technologies to keep our store functioning, remember preferences, understand website activity, measure marketing performance, and improve your experience.

Some cookies are necessary for core ecommerce functions such as cart activity, checkout, customer authentication, security, and order processing. Other cookies may support analytics, personalization, or advertising where permitted.

You can manage cookies through your browser settings and, where available, through the consent tools shown on our website. Disabling certain cookies may affect website functionality.

We may use personal information to:

• Process and fulfill purchases

• Deliver templates, Launch Capsules, digital files, courses, or resources

• Provide installation, customization, implementation, or other purchased services

• Respond to questions and customer support requests

• Manage customer accounts and access

• Send order confirmations, delivery messages, and other transactional communications

• Improve our website, products, services, and customer experience

• Prevent fraud, abuse, unauthorized sharing, or security incidents

• Maintain business, accounting, and transaction records

• Comply with applicable legal obligations

Where permitted, we may also use information for analytics, product development, audience insights, and marketing.

Launch Remedy operates its online store using Shopify. Shopify may process information necessary to operate the storefront, manage checkout, process orders, maintain customer accounts, provide fraud prevention, and support store functionality.

Payments may be processed by Shopify Payments or other third-party payment providers. Depending on the payment method you choose, those providers may collect payment card information, billing details, transaction identifiers, and fraud-prevention information.

Launch Remedy does not necessarily receive or store your complete payment card number. Payment providers process payment information according to their own privacy and security practices.

Launch Remedy primarily sells digital products. When you purchase a digital product, we may use your name, email address, order information, and purchase history to provide access to downloads, template links, setup instructions, course or resource portals, or other digital materials.

We may retain delivery and access records to verify purchases, restore access where applicable, provide customer support, and help protect our products against unauthorized sharing, resale, or misuse.

If you subscribe to our email list, download a free resource, join a waitlist, or otherwise consent to receive marketing communications, we may send product updates, launch announcements, educational content, promotions, offers, and other Launch Remedy news.

You may unsubscribe from marketing emails at any time using the unsubscribe link in those messages.

Even after unsubscribing from marketing, we may continue to send transactional or service-related messages that are necessary to complete purchases, deliver products, manage access, provide support, or communicate about an active service.

We may use third-party providers to help operate Launch Remedy, including ecommerce platforms, payment processors, email marketing tools, analytics providers, customer relationship management systems, form tools, automation platforms, cloud storage providers, course or resource platforms, and digital delivery services.

These providers may process personal information when necessary to perform services for us or according to their own terms and privacy policies.

Our website may also link to third-party websites or platforms. Launch Remedy is not responsible for the privacy practices of services we do not control.

We do not sell your personal information to advertisers.

We may share information with service providers that help us process payments, deliver purchases, send communications, provide customer support, host or operate our website, analyze website activity, prevent fraud, or provide other business services.

We may also disclose information when required by law, court order, legal process, or valid government request, or when reasonably necessary to protect the rights, security, property, or safety of Launch Remedy, our customers, or others.

We may use analytics and advertising tools to understand traffic, measure conversions, evaluate marketing campaigns, and improve our website and offers.

Depending on the tools enabled on our store, these services may receive information about website visits, device or browser details, referral sources, viewed pages, interactions, and purchase events.

Advertising and analytics providers process information according to their own privacy practices. Where required, we will request consent before using non-essential tracking technologies.

If customer account features are enabled, we may process information needed to create and maintain your account, including your email address, order history, saved information, and account preferences.

When you contact us through email, forms, chat, social media, or another support channel, we may retain the communication and related details so we can respond, resolve issues, maintain records, and improve support.

You are responsible for keeping any account credentials secure and for notifying us if you believe your account has been accessed without authorization.

If customer account features are enabled, we may process information needed to create and maintain your account, including your email address, order history, saved information, and account preferences.

When you contact us through email, forms, chat, social media, or another support channel, we may retain the communication and related details so we can respond, resolve issues, maintain records, and improve support.

You are responsible for keeping any account credentials secure and for notifying us if you believe your account has been accessed without authorization.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling purchases, providing support, maintaining transaction and business records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and why it was collected. When information is no longer required, we may delete, anonymize, or securely dispose of it as appropriate.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include secure platforms, access controls, encrypted connections, payment security measures, account protections, and other commercially reasonable practices.

No website, internet transmission, storage system, or digital platform can be guaranteed to be completely secure, so we cannot guarantee absolute security.

Launch Remedy may use service providers located in countries other than the country where you live. As a result, personal information may be processed or stored internationally.

Where required by applicable law, we may rely on appropriate safeguards or recognized transfer mechanisms for international processing of personal information.

Depending on where you live, you may have rights concerning your personal information. These may include the right to request access, correction, deletion, restriction, objection, portability, or information about how your data is processed.

You may also have the right to withdraw consent where processing is based on consent and to opt out of certain marketing communications.

To submit a privacy request, contact us using the details at the end of this policy. We may need to verify your identity before completing certain requests.

If you are a California resident and applicable law provides you with additional privacy rights, you may have the right to request information about the categories of personal information we collect, the purposes for which we use it, the categories of sources from which it is collected, and the categories of third parties with whom it is disclosed.

You may also have rights to request access, correction, or deletion of certain personal information and to exercise applicable opt-out rights without unlawful discrimination.

These rights are subject to legal exceptions and applicability requirements. You may contact us to submit a request.

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection laws, our processing of personal information may rely on one or more lawful bases, including performance of a contract, legitimate interests, consent, and compliance with legal obligations.

Where applicable, you may have rights of access, correction, deletion, restriction, objection, portability, withdrawal of consent, and the right to lodge a complaint with an appropriate data protection authority.

Launch Remedy is intended for adults, entrepreneurs, creators, professionals, and business users. We do not knowingly collect personal information from children for the purpose of selling our products or services.

If you believe a child has provided personal information to us, contact us so we can review the situation and take appropriate action where required.

We may update this Privacy Policy periodically to reflect changes to our website, products, services, technology, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date shown at the top of this page. Where required by law, we may provide additional notice of material changes.

Questions about this page may be sent to our support email.