LEGAL

Refund Policy

Last Updated: September 1, 2026

Because Launch Remedy primarily sells digital products that are delivered or made accessible immediately, all digital product sales are generally final.

Digital Products

Unless otherwise stated on the product page, we do not provide refunds, returns, or exchanges for digital products after purchase. This includes website templates, funnel templates, Launch Capsules, Canva templates, digital guides, workbooks, email templates, automation templates, downloadable files, courses, and digital training materials.

Duplicate Purchases

If you accidentally purchase the exact same product more than once, contact us as soon as possible. We may refund a verified duplicate transaction at our discretion.

Technical Delivery Issues

If you do not receive access to your purchase or encounter a technical delivery issue, contact us so we can assist you. A technical issue does not automatically qualify the purchase for a refund if we are able to provide access, replacement files, or another reasonable solution.

Platform Compatibility

Please verify platform requirements before purchasing. We do not generally issue refunds because the wrong platform version was purchased, you changed platforms, you no longer want to use the product, you lack the required software or subscription, or a third-party platform changes its features or interface.

Services

Refund terms for customization, installation, implementation, consulting, or custom services may differ from digital product purchases and may be stated in the relevant proposal, agreement, invoice, or checkout page.

Legal Rights

Nothing in this Refund Policy is intended to remove consumer rights that cannot legally be waived under applicable law.

Contact

Questions about this page may be sent to our support email.

hello@launchremedy.com launchremedy.com