Digital Products
Unless otherwise stated on the product page, we do not provide refunds, returns, or exchanges for digital products after purchase. This includes website templates, funnel templates, Launch Capsules, Canva templates, digital guides, workbooks, email templates, automation templates, downloadable files, courses, and digital training materials.
Duplicate Purchases
If you accidentally purchase the exact same product more than once, contact us as soon as possible. We may refund a verified duplicate transaction at our discretion.
Technical Delivery Issues
If you do not receive access to your purchase or encounter a technical delivery issue, contact us so we can assist you. A technical issue does not automatically qualify the purchase for a refund if we are able to provide access, replacement files, or another reasonable solution.
Platform Compatibility
Please verify platform requirements before purchasing. We do not generally issue refunds because the wrong platform version was purchased, you changed platforms, you no longer want to use the product, you lack the required software or subscription, or a third-party platform changes its features or interface.
Services
Refund terms for customization, installation, implementation, consulting, or custom services may differ from digital product purchases and may be stated in the relevant proposal, agreement, invoice, or checkout page.
Legal Rights
Nothing in this Refund Policy is intended to remove consumer rights that cannot legally be waived under applicable law.
Contact
Questions about this page may be sent to our support email.